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Frequently Asked Questions

We’ve gathered the most commonly asked questions about Tescil Market in this section. Whether it’s about product licenses, payment methods, refund policies, or our dealership system—you’ll find clear and detailed answers here. Explore the answers to make your shopping experience faster, safer, and fully informed.

What is Tescil Market and what kind of products does it offer?

Tescil Market is a digital platform offering licensed or GPL-based software solutions. It mainly serves WordPress users with themes, plugins, and web tools such as Elementor Pro, WPML, and Yoast SEO. The platform provides secure access, affordable pricing, and instant downloads for digital tools you need to build modern websites.

How can I download the product I purchased?

Once your order is completed, you can log in to your account and download the product from the "Downloads" section. You’ll also receive an email containing the download link and license details. Most products come in .zip format and can be installed directly from your WordPress admin panel.

What is the license status of the products?

There are two license types: original licenses from developers and GPL licenses for open-source products. Original licenses provide full developer support and updates, while GPL versions are legally shareable but may lack official support. License type is clearly stated on each product page for transparency.

What are the available payment methods?

Tescil Market accepts credit/debit cards, bank transfers, and occasionally cryptocurrency payments. Your personal and payment information is encrypted and never shared with third parties. The platform also offers 24/7 support in case of any payment-related issues or transaction failures.

Can I request a refund after purchasing a product?

Since products are digital, refunds are not usually issued after the file is downloaded. However, if the product doesn’t work or is not as described, you can contact support for resolution. Refunds or exchanges are processed based on user satisfaction and case evaluation.

Will I receive updates for purchased products?

GPL products are updated periodically on the platform for manual download. For original licenses, updates are provided directly from the developer as long as the license remains active. You can find and re-download updated files in the “Downloads” tab under your user account.

How does the dealership system work and what are its benefits?

Tescil Market offers a dealership system for frequent buyers or corporate users. Dealers benefit from discounted prices, priority support, and the ability to monitor earnings. The system also allows custom pricing for each product and tracking of commission-based profits.

Are the products on Tescil Market safe to use?

All files on Tescil Market are scanned before being published and tested for viruses or malicious code. Even GPL products are transparent and can be inspected manually. The site uses SSL certificates and secure payment layers to ensure a safe shopping experience for every customer.

How many times can I use a product I purchase?

Original licenses usually allow use on a single domain. GPL-licensed products have no usage limits, but do not come with technical support. Usage details are provided on each product page, and it’s recommended to review them before purchase to ensure compliance.

Can I get support for installing the product I buy?

Yes, Tescil Market offers installation and technical support. You can request help with installation, activation, or integration via the support form. Original licensed products often come with more comprehensive assistance, and most support requests are answered within 24 hours.